How Heir works
A clear path. No surprises.
From the moment you start your intake to the moment your treatment arrives, every step is designed to be simple, transparent, and respectful of your time.
- 100% online — no waiting room
- No referral required
Models shown. Images are for illustrative purposes only and do not depict actual patients or actual results. Individual results vary.
The full picture
Step by step, what to expect.
Complete your intake.
Answer a private health questionnaire online. We’ll ask about your medical history, your goals, and anything else an independent licensed provider needs to make a thoughtful evaluation. Most people finish in under 10 minutes.
A licensed provider reviews your case.
An independent licensed provider in your state reviews your intake. If you are a candidate for treatment, they’ll build a plan tailored to you. If you are not, they’ll explain why and what’s next. You’ll never be left in the dark.
Treatment is prescribed and shipped.
If treatment is appropriate, your provider sends the prescription to a licensed compounding pharmacy. Your medication is then shipped directly to you, in discreet packaging, with everything you need to get started.
Ongoing support, built in.
Your relationship with your provider doesn’t end at the first ship date. Message your care team through the patient portal with questions, concerns, or plan adjustments — as often as you need.
The information on this page is for educational purposes only. It is not medical advice and does not replace a consultation with a licensed healthcare provider. Whether any treatment or product is appropriate for you depends on your individual medical history and clinical evaluation by a licensed Provider. Individual results vary, and no specific outcome is guaranteed.
What you get
Every plan includes:
- Provider-led evaluation by an independent licensed clinician
- A personalized treatment plan
- Medication dispensed by a licensed compounding pharmacy (if prescribed)
- Free, discreet shipping to all 50 states
- Ongoing messaging access to your care team through the patient portal
Privacy by default
Your information is yours.
Every intake, message, and shipment is handled with privacy in mind. Communications with your provider are protected, packaging is plain and unbranded, and we never sell your health information. Read our Privacy Policy and HIPAA Notice for more.
Questions, answered.
The most common questions about telehealth with Heir.
Quick answers to what most people ask before they start. For everything else, the full list lives on our FAQ page.
Heir Health serves patients in all 50 U.S. states. Specific medications and treatment options may vary by state based on the licensure of the independent provider and the dispensing pharmacy.
Yes. Every prescription begins with an evaluation by an independent licensed provider in your state. Depending on the case and state requirements, the evaluation may be asynchronous (through your intake and secure messaging) or include a video or phone visit.
If you are prescribed treatment, your medication is dispensed by a licensed compounding pharmacy and shipped directly to you. Packaging is discreet, and shipping is included.
No. Heir is a cash-pay service. We do not bill Medicare, Medicaid, or commercial insurance, which means no prior authorizations and no surprise bills. You see the cost up front.
Ready to start?
A few minutes is all it takes.
Begin your intake now. From there, an independent licensed provider takes it from the top.